Terms of Service

1. Agreement to terms

These Terms of Service (“Terms”) govern your access to and use of SiteSpark (the “Service”). SiteSpark is operated by Le Roux Ventures, LLC (“we”, “us”, “our”); “SiteSpark” is a product and trading name of Le Roux Ventures, LLC. By creating an account or using the Service, you agree to these Terms and to our Privacy Policy and Refund Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, and able to form a binding contract to use the Service. By using the Service you represent that you meet these requirements and that the information you provide is accurate.

3. The service

SiteSpark is a website builder that lets you create, edit, publish, and host a website. Features and limits depend on your active subscription plan. We may add, change, suspend, or discontinue features over time, and will give reasonable notice of material changes where practical.

4. Accounts

You are responsible for the information you provide, for keeping your login credentials secure, and for all activity that occurs under your account. Notify us promptly of any unauthorized use. You must keep your account information accurate and up to date.

5. Subscriptions, billing, and our payment provider

Paid plans are billed on a recurring basis through our payment provider, Paddle.com (“Paddle”), which acts as the Merchant of Record for all orders. This means Paddle — not Le Roux Ventures, LLC — is the seller of record for your purchase and processes all payments, taxes, and refunds. Your purchase is also subject to Paddle’s Buyer Terms and Conditions.

Subscriptions renew automatically at the then-current price until cancelled — see section 6. Prices are shown exclusive of tax; any applicable sales tax or VAT is calculated and added by Paddle based on your location.

6. Automatic renewal

Subscriptions are sold to partners per client site, on a monthly ($9.99 per site) or annual ($90 per site) term, and both renew automatically. Sites on a monthly term share one monthly subscription and sites on an annual term share one annual subscription. Unless you stop a site before the end of its current term, your payment method is charged again for that site for a further term of the same length at the then-current price, plus any applicable tax. Monthly subscriptions renew every month; annual subscriptions renew every year, and we email you 30 to 50 days beforehand.

You can stop hosting any site at any time from your dashboard, which stops future charges for that site. Building and previewing a site is free and requires no payment method; there is no free trial.

7. Cancellation and refunds

Stopping a site takes effect at the end of its current billing period, and the site is taken offline at that point. If a renewal payment fails, we allow a short grace period (currently 7 days) for you to update your payment details before the sites on that subscription are taken offline. We do not issue refunds or credits for unused time; see our Refund Policy, Paddle’s Buyer Terms, and your rights under applicable law.

After a site stops being hosted we retain its content for 12 months so you can reactivate it; after that period it is permanently deleted. See our Privacy Policy for details.

8. Your content

You retain ownership of the content you add to your site (“Your Content”). You grant Le Roux Ventures, LLC a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display Your Content solely as needed to operate and provide the Service. You are responsible for ensuring Your Content is lawful and does not infringe the rights of others.

9. Acceptable use

You agree not to misuse the Service, including by publishing unlawful, infringing, deceptive, or harmful content; attempting to disrupt, reverse engineer, or gain unauthorized access to our systems; distributing malware or sending spam; or violating any applicable law. We may suspend or terminate accounts that violate these Terms.

10. Intellectual property

The Service, including its software, design, and branding, is owned by Le Roux Ventures, LLC and its licensors and is protected by intellectual property laws. These Terms do not grant you any right in our trademarks or the Service other than the limited right to use it as permitted here.

11. Third-party services

The Service relies on third-party providers, including Paddle (payments), Amazon Web Services (hosting and infrastructure), and MongoDB Atlas (database). Your use of the Service may be subject to those providers’ terms. We are not responsible for third-party services we do not control.

12. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

13. Limitation of liability

To the maximum extent permitted by law, Le Roux Ventures, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid for the Service in the twelve months before the claim arose.

14. Indemnification

You agree to indemnify and hold harmless Le Roux Ventures, LLC from claims, damages, and expenses arising out of Your Content or your breach of these Terms or of applicable law.

15. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or to protect the Service or other users. On termination, your right to use the Service ends and your published site may be taken offline.

16. Governing law and disputes

These Terms are governed by the laws of the State of Pennsylvania, United States, without regard to its conflict-of-laws rules. The courts located in Pennsylvania will have jurisdiction over any dispute not subject to Paddle’s Buyer Terms, except where applicable consumer-protection law gives you the right to bring proceedings in your place of residence.

17. Changes to these terms

We may update these terms from time to time. When we do, we will revise the “Last updated” date below and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the updated terms.

18. Contact

Questions about these terms can be sent to legal@sitespark.you or through our contact page. Le Roux Ventures, LLC, a Pennsylvania limited liability company.